Figures
- Figure 1.
Patient-centred care model in oncology. Reproduced from [19] with permission from the publisher.
- Figure 2.
Patient-centred care model in oncology: potential health outcomes from better communication. Reproduced from [19] with permission from the publisher.
- Figure 3.
The Brompton model of care. Referrals to the interstitial lung disease unit at the Royal Brompton Hospital (London, UK) in 2012. IPF: idiopathic pulmonary fibrosis; CTD: connective tissue disease; HP: hypersensitivity pneumonitis.
- Figure 4.
The Brompton model of care: core members and interdisciplinary team members for interstitial lung disease (ILD) patients. MDT: multidisciplinary team. #: to be appointed.
Tables
- Table 1. Patient-centred clinician behaviours
Nonverbal behaviours Maintaining eye contact Forward lean to indicate attentiveness Nodding to indicate understanding Absence of distracting movements (e.g. fidgeting) Verbal behaviours Avoiding interruptions Establishing purpose of visit Encouraging patient participation Soliciting the patient’s beliefs, values and preferences Eliciting and validating the patient’s emotions Asking about family and social context Providing sufficient information Providing clear, jargon-free explanations Checking for patient understanding Offering reassurance Offering encouragement and support Reproduced from [19] with permission from the publisher.
- Table 2. Active patient communication behaviours
Asking questions Communicating assertively Offering opinions Stating preferences Interrupting, if necessary Sharing beliefs about health Introducing topics for discussion Expressing concerns and feelings Expressing emotions Disclosing fears and worries Noting frustration Reproduced from [19] with permission from the publisher.
Disclosures
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